FAQ Page2017-03-23T09:44:28-05:00
How does your pricing work?2017-03-23T09:44:29-05:00

Our pricing is simple and transparent at $xx per month plus $x per person. This includes direct deposit, unlimited payroll runs, year-end W-2s and 1099’s, new hire reporting for both employees and contractors.

What paperwork do we need to complete to get started?2015-09-08T11:42:50-05:00
  • Client Profile
  • Client Contract
  • Banking Agreement with a company voided check
  • Federal Form 8655
  • Federal Form 8821
  • Employee’s  Federal W-4, State W-4, Federal I-9, and Direct Deposit Authorization (if applicable)
How do we get started?2015-09-08T11:41:27-05:00

Contact our office at (210) 733-8510 and we’ll get started. We will assist you in any paperwork that needs to be filled out prior to running your first payroll with us.

Can you track employee’s time off?2017-03-23T09:44:29-05:00

Yes.  We can track sick time, vacation time, FMLA leave, personal time off (PTO) and all other standard types of time off.

How do I know if my taxes are paid on time and correctly?2015-09-08T11:13:47-05:00

We guarantee it. If you receive any notices from the IRS or other taxing agency, we’ll work with them on your behalf. If we make an error after you have entered payroll information correctly and communicated any state unemployment insurance (SUI) rate changes, we will pay all fines.

Is my payroll information secure?2017-03-23T09:44:29-05:00

Web Payroll & Tax Solutions utilizes the latest in software and hardware technology in order to provide efficient, reliable and secure service to our clients. PayEntry utilizes a 128 bit encryption between client web browser and web server that prevents eavesdropping. SSL certificate authentication prevents impersonation of the PayEntry web site.  Upgrades and maintenance is provided to you at no additional cost.  Our data systems are based on the most recent versions of Microsoft Windows Server and Microsoft SQL Server.

Does Web Payroll & Tax Solutions support my state?2015-09-08T11:18:40-05:00

 

Yes we do!  In fact, we provide support in every one of the 50 states.  If you need more information about the tax rules in your state, see our list of state income tax contacts here.

Do you handle our W-2’s and other tax forms?2017-03-23T09:44:29-05:00

Yes we do!  This also includes Forms Federal 941 and 940 and State C-3. If you are an out-of-state company we will also be happy to submit the proper forms that correspond to the respective agencies. We have experience with clients that range in all fifty states.

Will we have access to pull reports when we need them? Do employees have their own report portal as well?2015-09-08T11:17:44-05:00

Yes, all reporting is available 24/7. We can also provide login information for employees to check their stubs through our online portal.

Do I need to wait until the end of a quarter or the beginning of the year to start?2015-09-08T11:20:10-05:00

No!  You can get started with us at any time.

Do you handle insurance and 401k payments?2015-09-08T11:20:55-05:00

Yes, we handle insurance and 401K, as well as other deductions such as child support and garnishments. (Additional fees apply to garnishments).

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